Faq’s
How do I Register online training a?
Once you have identified a course in which you would like to participate, click the Register button next to the course, review the full course information, enter the registration information requested, and click submit.
Upon completing the registration/payment process, you will receive an email confirming your registration along with instructions on how to join your training session. You will also receive follow-up confirmation emails one week/one day in advance of your training.
How do I pay the fee for online training courses?
You have multiple payment options. You may pay for the course by using your UPI Payment or PayTm or PhonePe or Bank Transfer.
Balu Tutorials provides demo class?
Yes, we offer a general session prior to the regular sessions. For the regular sessions, you must register.
How do I connect to my online training session?
After you register for an online course, you will receive a course confirmation email. To connect to your online training session, simply click on the designated link in that email message.
You will find it in the “How To Join The Training” section of the email message. In case of any inquiries contact us at WhatsApp or email.
How much each online live session cost?
Prices can vary for online training Courses. You can view the Standard price for each course in the course catalog
How early may I Login to my online training session?
You may log-in 15 minutes before the session starts.
Will I Receive Course Material?
Yes, we provide you with an electronic copy of the course materials for end of every session. You will also have the option to download the materials during /before the session.
If you need a hardcopy of course material you may pay additional payment with delivery charges we will provide a printed copy of the material. For printed notes contact BaluTutorials via WhatsApp or email at online@balututorials.com
Is a webcam necessary?
NO, it’s all depends on your comfort. If you would like to turn on the webcam you can otherwise attendee webcam is not mandatory.
The instructor will use the webcam and you can interact with him anytime through any medium explained earlier (audio/Video/chat).
If I cancel my registration will receive a refund? or If I’m Not Satisfied with your Online Training?
Yes, you can cancel your registration prior to 24 hours course begins or after attending 3 sessions and you will get an 85% fee refundable from the total course fee.
All that necessary is participants should contact BaluTutorials via WhatsApp or email at online@balututorials.com We will promptly issue a refund. (*Conditions Applied)
What training platform do you use to deliver Your virtual training?
BaluTutorials is proud to use the GoToMeeting solution from LogMeIn as the training platform for our online training events. This solution works with virtually all computers and provides an exceptional learning environment for online training participants.
Can I participate in an Online Training Session Using My iPad, iPhone, Windows, or Android device?
Yes, if you would like to participate in our Programs using iPad, iPhone, or Android then, you should download the GoToMeeting app and join the Session.
Can I test whether my computer will work/support with your training platform?
Prior to participating in an online training event, you can test your computer to ensure that will not have any difficulties connecting to the session. To do so click here.
We strongly recommend you test your system before logging into your online training session. Once you test your system, restart your computer prior to joining the program.
Can I ask questions during the online training session?
Yes, you can ask questions of your instructor at any time during the training session.
While participating in the live session, you will see a “chat” pane on your screen. Simply type your question into the chat pane and your instructor will answer it during the session. Only the instructor will be able to see your question.
Who should I contact if I have additional questions/support?
If you have additional questions or need additional information, you can send an email at online@balututorials.com.
If you would prefer to speak to someone on the phone, just WhatsApp us we will get back you ASAP
